PRIVACY POLICY FOR PURA ECO RETREAT
Effective Date:30th Nov 2023
1. Introduction
Thank you for choosing to stay at PURA Eco RETREAT. At PURA Eco RETREAT, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you visit our website, make reservations, or stay with us.
By using our services and providing us with your personal information, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand how we handle your information.
2. Information We Collect
We may collect various types of information, including:
a. Personal Information: When you make a reservation or stay at PURA Eco RETREAT, we may collect personal information such as your name, contact details, payment information, and any special requests or preferences.
b. Log Data: We collect information that your browser sends whenever you visit our website. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other statistics.
c. Cookies: We use cookies to collect data about your browsing behavior on our website. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.
d. Third-Party Information: We may receive information about you from third-party sources, such as travel agencies or booking platforms, in connection with your reservation.
3. How We Use Your Information
We use your personal information for various purposes, including but not limited to:
a. Reservations: To process your reservations, send confirmations, and provide you with information related to your stay.
b. Customer Service: To respond to your inquiries, requests, or complaints.
c. Marketing: To send you promotional offers, newsletters, and updates about our services, if you have consented to receive such communications.
d. Analytics: To analyze website usage and improve our services.
4. How We Share Your Information
We may share your personal information with third parties under the following circumstances:
a. Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, IT support, and marketing agencies.
b. Legal Obligations: We may disclose your information if required to do so by law or in response to a legal request.
c. Business Transfers: If PURA Eco RETREAT undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is entirely secure, and we cannot guarantee the absolute security of your information.
6. Your Choices
You have the following rights concerning your personal information:
a. Access: You can request access to your personal information and ask for a copy of the data we hold about you.
b. Rectification: You can request the correction of inaccurate or incomplete data we have about you.
c. Deletion: You can request the deletion of your personal information under certain circumstances.
d. Opt-Out: You can opt out of receiving marketing communications from us at any time.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with the effective date.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at+971 50 383 7878.
Thank you for choosing PURA Eco RETREAT. We value your trust and are committed to safeguarding your privacy.
info@staypura.com
+971 50 383 7878
www.puraecoretreats.com